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| == Field Guide == | | == Field Guide == |
|
| |
|
| === Importance ===
| | === Priority === |
| The importance field is made up of two fields - priority and severity.
| |
| | |
| ==== Priority ====
| |
| {| class="wikitable" | | {| class="wikitable" |
| |- | | |- |
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| |- | | |- |
| | '''BACKLOG''' || It's backlogged. | | | '''BACKLOG''' || It's backlogged. |
| |}
| |
|
| |
| ==== Severity ====
| |
| {| class="wikitable"
| |
| !Severity
| |
| !Description
| |
| |-
| |
| | --
| |
| |NULL
| |
| |-
| |
| |SEV1
| |
| |Extremely severe - something is probably literally on fire.
| |
| |-
| |
| |SEV2
| |
| |High severity.
| |
| |-
| |
| |SEV3
| |
| |Normal severity. Everything is fine.
| |
| |-
| |
| |SEV4
| |
| |Low severity.
| |
| |-
| |
| |NA
| |
| |Not Applicable - Use sparingly.
| |
| |}
| |
|
| |
| ==== Importance Matrix ====
| |
| {| class="wikitable"
| |
| !
| |
| !P1
| |
| !P2
| |
| !P3
| |
| !P4
| |
| !P5
| |
| !P6
| |
| !BL
| |
| |-
| |
| |'''SEV1'''
| |
| |URGENT
| |
| |URGENT
| |
| |HIGH
| |
| |HIGH
| |
| |NORMAL
| |
| |NORMAL
| |
| |LOW
| |
| |-
| |
| |'''SEV2'''
| |
| |URGENT
| |
| |HIGH
| |
| |HIGH
| |
| |NORMAL
| |
| |NORMAL
| |
| |LOW
| |
| |LOW
| |
| |-
| |
| |'''SEV3'''
| |
| |HIGH
| |
| |HIGH
| |
| |NORMAL
| |
| |NORMAL
| |
| |LOW
| |
| |LOW
| |
| |BACKLOG
| |
| |-
| |
| |'''SEV4'''
| |
| |HIGH
| |
| |NORMAL
| |
| |LOW
| |
| |LOW
| |
| |LOW
| |
| |LOW
| |
| |BACKLOG
| |
| |-
| |
| |'''NA'''
| |
| |HIGH
| |
| |NORMAL
| |
| |LOW
| |
| |LOW
| |
| |LOW
| |
| |LOW
| |
| |BACKLOG
| |
| |} | | |} |